
JIRA – Project Management Tool by Atlassian
Key Terms:
Issues
Projects
Boards
JIRA Products:
- JIRA Software
- JIRA Work Management
- JIRA Service Management
- JIRA Align
JIRA Software: Most common among all products. Your team can use it to Plan, Track and Deliver the software products.
JIRA Work Management: Basically this software can be used by business teams to manage the projects like Employee Onboarding, Process Approvals, Document Auditing, Marketing Campaigns. Business teams like HR, Marketing, Operations can use this software as its for not for software development.
JIRA Service Management: This can be used for Service Requests, IT Tickets, Case Management. IT operations Teams can use it to deliver quick resolutions, tracking and ensure good customer experience.
JIRA Align: Large Scale Organizations can use this tool to execute business strategies plans to technical levels.
Why JIRA:
By adopting JIRA as a user or for team you will be able to priotize the most important tasks to improve the efficiency in achievning the targets on time. Transparency, Efficiency and Collabortaion are the pillars to enhance the performance within your team and organization.
ROLES:
JIRA User: – Users work on the tool to update their project/work items which are known as ISSUES within JIRA. So, a user can update the issues to mark the Completion, to ask Questions and to make Meeting Notes. It provides the visibility of the
JIRA Administrator:-
JIRA Interface
Issues
Projects
Boards